Welcome to the Accounting Industry Help Desk
Please fill out the form below for assistance with your question or issue.
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If this is an existing case, please enter your case number below:
Case Number:
Firm Name:
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Contact Name (First and Last name):
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Email:
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Phone Number (area code and phone number):
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Please select the Application you are using:
CaseWare
McGladrey Program Generator
Lotus Notes
Application Version:
If unsure of application type, go to CaseWare menu and select Help>About CaseWare Working Papers. Standard CaseWare is denoted by (USA); McGladrey Program Generator is (RSM Viewer) following the version number.
Area of Need (Please select your issue from the drop-down list below):
A&A/Methodolody: Questions regarding M&P Audit Methodology
CaseWare: Question regarding such items as menu commands, trial balance, synchronization, automatic documents, etc.
Forms and/or Functions of Forms: Questions regarding the completion or function of a specific form.
IT: Question regarding such items as licensing, installations, or networking.
Lotus Notes: Questions regarding such items as Lotus Notes IDs, replication, or databases.
MPG: Question regarding such items as menu commands, check-in/check-out, exporting documents to Word, etc.
Other
If you have an error in a form, please fill in the boxes below and provide description below.
Form Number:
Industry:
Please describe your issue in detail below:
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(Please type in your description and do NOT copy & paste your text)